Using ongoing real-time performance feedback can reduce staff turnover, minimise absenteeism and boost your bottom line through better engagement, according to numerous studies. The use of real-time feedback for employees will iron out any issues with performance before they turn into bigger problems, as often, employees are unaware of when mistakes are being made.
If your employees feel like you are proactive with performance feedback, they’re more likely to understand how much you care about their role and the company. It can also reduce conflict and negative feelings in the team if bad performance from one employee is affecting other team members. Rather than waiting for it to build up, it’s better to take a proactive approach and handle performance on a regular basis in real-time.