Yes, customer support is included in your subscription, you can contact support by email, telephone or built in chat. We also have in-built help and a knowledge centre.

No, customers usually launch one or two modules to begin with and then launch other ones when they are ready. You don’t pay any extra for the core modules but if you aren’t using them you can switch them off in the software.

All customer data is stored securely in encrypted format in Microsoft Azure Datacentres. If you are a European Customer your data is stored in Microsoft’s UK datacentres, if you are a US Customer your data is stored in Microsoft’s East Coast, Mid-West or West Coast datacentres.

Yes, StaffCircle offers its customers an industry leading uptime guarantee and customer service level agreement which is backed by a money back guarantee if we do not meet those standards.

For trial customers you can schedule a single free of charge 1 hour on-boarding and training session to get you up to speed on the platform. Customers have built-in training sessions included as part of the subscription. Additional training sessions can be purchased at a small additional cost.