When you’re operating in numerous offices or you have a larger number of employees within your organisation, communication will never be more important. Emails aren’t always reliable and can sometimes end up in ‘junk’ folders. If your employees’ emails are overloaded with emails on a day-to-day basis, locating important company updates lost in the inbox can be time-consuming.
Where emails may be the first port of call, many team members are likely to miss this alert if it’s sent outside of working hours – unless the alert was sent through a critical alert platform with multi-channel notifications including SMS, Email, Push Notification and Microsoft Teams.
Communication is key and adopting an effective method of distribution can be the difference of important information being missed. In order to keep communication ongoing, you can use the company news feed platform to regularly add real-time updates which are much quicker and more efficient than using regular emailing. This also means that the company updates can be found in one place, rather than scattered around and lost in emails.
For more important and urgent updates, you can set critical alerts to immediately send to all members of staff (or only those within a department), whether it’s a water leak in the office or a broadband connection is down.