Employee Net Promoter Score (eNPS) Survey allows you to monitor trends of how your employees are generally feeling in their place of work, like a sentiment or pulse check. Usually characterised by scoring between zero and ten, an eNPS survey asks your employees a question relating to their job, for example, how motivated they feel, how appreciated they feel by the company or whether they enjoy their role.
eNPS surveys usually tend to be anonymous to give employees freedom of expression, meaning that employees can get an accurate interpretation of how satisfied employees are. Employees can select their score from zero to ten for each question, with the option to add textual context should they wish.
Major benefits of using eNPS systems is how quick and easy they are to have an overview of how engaged and loyal your employees are. With an increasing number of companies beginning to use this system, it brings a greater possibility of benchmarking against other companies.
The method of using eNPS surveys is highly efficient, with a minimal amount of input needed from company managers and leaders, therefore it is a time effective method to utilise.