Whilst celebrating the end of 2018 and welcoming in the new year, it’s highly likely you made some resolutions. Your workforce made some too.
And while the most common new year’s resolutions are to lose weight, exercise more and eat more healthily, there are also a lot which are work-focused. People are keen to get a pay rise, work harder, or learn some new skills. All of these could work in your favour if you’re a member of your company’s leadership team. You just need to know how to use them to your advantage.
The trouble is, according to research, most people give up on their New Year’s resolutions by January 12th. This means you need to work quickly if you’re going to keep people committed and reap any benefits. But how do you do it? We’ll tell you how but first...
What are the new year’s resolutions that will benefit your business the most?
New Year’s resolution for work #1: Get a promotion or a better job
This one sounds very self-serving but it’s actually great for your business too. Anyone after a promotion or bigger role is after greater responsibility and is willing to work harder to prove their worth. By identifying these individuals quickly, you’ll be able to take advantage of this ambition by giving them more work, bigger tasks and harder targets.
Yes – an increase in productivity!
You’ll also ensure that they don’t take that ambition to another company as you’ll be able to reward them appropriately when they achieve the targets you’ve set them.
Of course, the challenge is that you might not have a new role to give them immediately but if you work with them on a programme that lasts at least six months, you have time to review your company structure and find a way of creating new levels of role for the shining stars within your business.
New Year’s resolution for work #2: Achieve a career highlight like winning an award or a big contract
If you have employees who want to achieve a career highlight such as winning an award or big contract, this could be a huge benefit to your business. Which company doesn’t want an award win or more business under their belts? It just needs to be managed carefully.
Nurturing this attitude in a team environment will mean you have several people working together to win which will increase your likelihood of meeting the goal. Conversely, if you leave the individual to work alone, they could fail which will affect morale in the long term, alienate others and potentially damage your company’s reputation.
New Year’s resolution for work #3: Make a decision about my career path
Deciding what role you ultimately end up in will be a very popular new year’s resolution, particularly for younger workers. By supporting them in their decision, you’ll not only shape a person’s future but you’ll also ensure they stay with your company for the long term. They need to see the opportunities that exist within your business and the training you have available.
So how do you keep staff committed to their new year’s resolutions?
1. Identify the goals
The first step is identifying who has committed to what. Use your internal communication chat tools to encourage people to share details of the resolutions they‘ve made. This will foster community support where people pull together to keep to their resolutions. It will also encourage people to open up more and perhaps come up with similar resolutions to others. So, be sure to plant a few work-related ones in there!
2. Talk about their targets
Start the year with a performance review check in and target-setting exercise and add New Year’s resolutions to it. It may seem a bit trivial but to let your employees know that you care as much about their well-being as you do their professional life, will mean a great deal. Also, holding a performance review at the start of the year will ensure everyone starts 2019 on the right foot.
3. Create content to help them
Publish guides on your intranet that are specifically focused on how to achieve the most common resolutions mentioned above and share them regularly. You could even hold career workshops to help younger workers find their path.
4. Do it too
Get your leadership team to share their new year’s resolutions on your intranet and share their progress with the company in regular news updates. This will help bridge the gap between workforce and leadership team and dramatically improve employee engagement. The workforce needs to see that you bosses are real people too.
On Quitters Day (Jan 12th), send around alerts to all employees encouraging them to keep with their resolutions and offer incentives for those who keep going. The incentives can be small – such as a mug or badge – but it will show that you care about their progress.
6. Recognise good work
Publicly praise those that make significant progress with their targets on the intranet and this will keep everyone motivated to do well.
You may have noticed there are some important tools required if your workforce is to keep to their career-specific new year’s resolutions: internal engagement tools. These include:
- a performance management system for setting and review goals
- an intranet function that operates across any device so that ALL employees can access and share information with their colleagues
- a rewards programme and alerts function
Does your internal comms system have these? StaffCircle is a people engagement and productivity platform providing two-way communication and performance management for all desk, remote and non-desk-based workers. Available on iPhone, Android, iPad, Android Tablet, Windows Laptop, Apple Mac, StaffCircle provides one of the most accessible business tools on the market.
Every member of your team can access the information they need to feel a part of their company, do their job well and meet their goals. All from the device in their pocket. By capturing valuable data on performance and people, you can help your workforce meet their goals (or resolutions) and deliver a stronger company performance this year.
Get started with a free demo today!
GP Bullhound, the leading technology advisory and investment firm, has released its Technology Predictions 2019 and they make very interesting reading.
Covering the latest trends to be expected in retail technology, cryptocurrency, digital banking and the app economy among others, the report provides valuable insight into the innovations shaping the world around us. It’s compelling reading not just for investors and big businesses as a whole but also for specific roles such as HR, marketing and finance.
The GP Bullhound trend for HR
For HR specifically, there’s a chapter on employee engagement – a big topic that we’ve been talking about for some time now. We feel that if you have an engaged workforce then you can achieve wonders:
- You’ll keep your staff and therefore avoid the costly process of filling vacancies and on-boarding
- You’ll create a more productive and hard-working workforce
- You’ll be less at risk of complaints and reputational damage as employees will be working FOR you rather than AGAINST you.
- Oh and the financial cost of poor employee engagement is pretty convincing too.
Getting back to the GP Bullhound report, its view is that employee engagement is going to get hi-tech. And as a tech provider for employee engagement, we couldn’t agree more. It’s music to our ears.
However, for you the reader that will have created one of two reactions:
1. Isn’t employee engagement hi tech already? I believe my business is incredibly advanced. What more can be done?
2. Wait? It’s getting more complicated? What happened to the good old days where you just asked people face to face how they were feeling?
If you responded with something similar to the former, then congratulations on embracing employee engagement technology so willingly. Your company should be in a strong position to monitor and maintain employee sentiment and productivity. But remember, businesses are changing. Remote working, higher demands from customers and advances in technology mean employee behaviours change. Therefore, you should always be reviewing the tools you use to make sure they’re fit for purpose. At StaffCircle, we do that for you so you always have the right tools to help your workforce shine.
Did you respond with the latter? Don’t worry. Just because technology is advancing, it doesn’t mean you’re going to be left behind with no chance of catching up. We can set up a solution very quickly and easily to get your business on track. Helping you to monitor employee engagement, drive performance, improve communication and boost brand affiliation. And the beauty of it is that it works just as well with remote workers or non-desk based staff, as it does with office-based teams who have access to a computer all day.
The importance of great employee engagement
We can’t stress enough how important it is to have a good understanding of how every member of your company is feeling and performing. Because without any visibility of how they are day to day, you have no idea of whether or not that individual is going to be staying at the company or how hard or well they’re working for the business.
In terms of why Employee Engagement is going hi-tech, we feel there are two trends of particular importance in the GP Bullhound report.
Trend 1: a change to how we find staff
The first is the fact that technology is now making it easier for HR teams to recruit, because let’s face it, finding quality staff is currently a painful process.
Technology will be used to predict when you’re going to be most in need of new staff (which means you can start the search process sooner and have candidates in mind) and which roles are going to be hardest to fill. This will be incredibly beneficial and there are tools out there to help.
We think then that it makes perfect sense to follow the use of technology to help your recruitment, with technology to help your onboarding process. It’s all very well finding someone who’s perfect for your business, but if you don’t get them up to speed quickly and really immerse them in the company with the brand and communication and performance plans, then they won’t be sticking around for long and you’ll have to fill the vacancy all over again.
With StaffCircle, the on-boarding process is made simple. The app includes a branding section so all employees can easily learn the company values and behaviours to aspire to. There’s also training in the form of videos, modules, and tests to get new employees up to speed quickly. They can even access them before their first day at work as the StaffCircle training module allows you to give your new starters or part time employees limited access to training videos through the app.
Plus all the boring administrative bits that come with a new starter – such as gathering P45s and other documentation - can be uploaded via your employee’s phone’s camera and filed on the app.
Trend 2: Employee engagement’s stock is up
Another point that the report raised which was really interesting was the trend of big companies snapping up employee engagement tools because they see them as the big thing of the future. LinkedIn has bought Glint and Workday, which is a competitor of StaffCircle’s but for very large businesses, has acquired Adaptive Insights.
What this tells us is that these companies see employee engagement as something they need to get on top of – not just internally – but as a service provider to other companies. So as a business, the lesson here is that you need to make sure your employee engagement is in top shape. And StaffCircle can help you in this area.
There were other trends in the report and we recommend you read them, but the final point made was that these trends will only come to fruition if the technology being introduced is easy to use. And that largely falls on you, the user.
How do you choose?
It comes down to choosing the right system for your size, spread of workforce and internal and HR capabilities.
StaffCircle for example lets you do internal comms, instant text alerts, line managing, appraisals and more. Does your communications team have the resource to provide content? Is your workforce used to using phone app technology?
With StaffCircle it’s not a problem, we can tweak our service depending on what you need and provide as much training as required. But, there will be some providers out there that don’t do that and you’ll get a one size fits all package, and pay more than you need to.
To sum up, GP Bullhound’s report is incredibly interesting and we recommend you read every section because even if you’re an HR or Internal Comms professional, you work in a business that may be affected by some of the other trends.
We hope you take the employee engagement comments on board and will be in touch with us soon to get your company ready. Or even better, get started with a free demo today!
Improve Communications and Engagement
On-demand internal communications for all of your people.
2-Way Internal Communications App
Enhances your ability to communicate with your non-desk and desk based workers using SMS, Email and App notifications. our Mobile Intranet allows all workers to receive and respond to your messages even if they don't have the app installed. This is critical for maximising engagement across your workforce.
Activity Feed - Mobile Intranet Software
Allows staff to see all relevant information for their team and department as well as direct messages. Messaging and contain video, photos and text as well as attachments and links to other modules or external web pages.
Likes and Suggestions
Feature allows employees to like a particular post and submit suggestions or ideas which are automatically routed to managers based on the post relevance and hashtag.
Importance and Pinning
Capabilities allow messages marked as urgent to go out via any communications route necessary to reach its recipient. This includes In-App Notifications (mobile and desktop), SMS (mobile only) or Email (mobile and desktop). Pinning allows certain messages to stay on-top for a period of time to ensure they are read – useful in a busy feed.
Push is an effective way to communicate with your people. Send notification messages and urgent alerts directly to your employee’s phone or computer screen and ensure they see company alert or update even if they don’t have the app installed. Employees can also comment and reply back to these messages enabling 2-way feedback.
Effective internal communications is the cornerstone of every successful organisation, however managing effective communications for a large, distributed or non-office based workforce can be challenging. Effective communication forms the core capability of the StaffCircle mobile intranet platform using an Internal Communications app.
Corporates with large workforces or organisations with smaller but distributed non-office based workers will benefit from our employee communications platform because it connects every member of staff and provides a consistent experience across the company.
Chat software like Slack and Skype are conversational tools whereas StaffCircle was designed ground up to deliver structured, workflow based communications, powering productivity across distributed, desk and non-desk based workforces.
A multi-channel internal communications app forms StaffCircle’s core capability enabling consistent communications across all staff, even if they don’t have the app installed. This is important because it means that important messages get automatically routed via SMS, Email or In-App alerts simultaneously ensuring delivery. For urgent or time-sensitive messages, this multi-channel capability is critical.
Effective communication means better employee engagement and this results in improved productivity and empowerment. Ask for a demo of our workforce communications software today.